Shipping Policy

This Shipping Policy explains how Fulorni processes and delivers online orders.

Order processing

Orders are generally processed within 1–3 business days after payment authorization, excluding weekends and public holidays. Orders may require additional verification before shipment. You will receive an order confirmation and, when available, shipment tracking information by email.

Shipping destinations and charges

Available destinations, shipping methods, and any applicable charges are shown at checkout. Please provide a complete and accurate delivery address. We are not responsible for delays or additional costs caused by incomplete or incorrect address information supplied by the customer.

Estimated delivery

Delivery times shown at checkout or in shipment notifications are estimates rather than guarantees. Carrier capacity, weather, holidays, remote locations, address problems, and events outside our reasonable control may affect delivery.

Large or heavy products

Some sinks and fixtures may ship in oversized or heavy packages. Inspect the carton before accepting delivery when possible, keep all packaging until the product has been checked, and arrange appropriate help when moving or installing heavy products.

Tracking and delivery issues

If tracking shows delivered but the package cannot be located, check the delivery area and contact the carrier first. Then email fulorni@hotmail.com with your order number and tracking number so we can assist.

Damage or missing parts

Report damage, defects, missing parts, or incorrect items within 48 hours of delivery. Include photographs of the product, packaging, shipping label, and visible damage.