Privacy Policy

Last updated: August 13, 2026

This Privacy Policy explains how Fulorni collects, uses, shares, and protects personal information when you visit www.fulorni.com, place an order, contact customer support, or otherwise use our services.

Information we collect

We may collect contact details, billing and shipping addresses, order information, payment confirmation, account information, customer-support communications, device and browser information, IP address, cookie data, and information about how you use our website.

How we use information

We use personal information to operate the website, process payments, fulfill and deliver orders, provide returns and refunds, communicate with customers, prevent fraud, improve our products and services, comply with legal obligations, and provide marketing where permitted.

Service providers and third parties

We may share information as necessary with Shopify, payment processors, Klarna, shipping carriers, fulfillment providers, analytics providers, customer-support providers, and professional advisers. These parties may process information according to their own privacy notices and contractual obligations.

Klarna payment and privacy information

If Klarna is offered or selected as a payment method, personal and order information necessary to assess eligibility, provide the payment service, prevent fraud, process the transaction, and manage refunds may be shared with and processed by Klarna. Klarna handles personal information according to its Klarna Privacy Notice.

Cookies and analytics

We use cookies and similar technologies to remember preferences, enable website functions, understand site usage, improve performance, and support advertising where permitted. Browser settings can be used to block or delete cookies, although some website functions may not operate correctly.

Data retention and security

We retain personal information only for as long as reasonably necessary for orders, customer service, legal compliance, fraud prevention, and dispute resolution. We use reasonable administrative, technical, and organizational safeguards, but no transmission or storage system is completely secure.

Your privacy rights

Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, or objection to certain processing. You may also withdraw consent or opt out of marketing communications where applicable. We may need to verify your identity before completing a request.

International processing

Your information may be processed in countries other than the country where you live by Fulorni and its service providers, subject to applicable legal safeguards.

Company and contact information

Data controller / store operator: FANHOOH (HONG KONG) LIMITED (芳红（香港）有限公司)
Company registration number: 3142036
Registered address: UNIT NO. 532B ON 5/F, STAR HOUSE, NO. 3 SALISBURY ROAD, TSIM SHA TSUI, HONG KONG
Email: fulorni@hotmail.com